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Privacy & Legal

Star Service and Study Abroad LLC (SSSA) is proud to be an Equal Employment Opportunity and Affirmative Action employer and educational leader. SSSA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, mental or sensory disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), HIV status, military and veteran status, and any other characteristic protected by applicable law. SSSA believes that diversity and inclusion among our team is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. SSSA  will not tolerate discrimination or harassment based on any of these characteristics.

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Customer Privacy Notice

Your privacy is and will always be enormously important to us. Our Privacy Notice is designed to provide transparency into our data practices in a format that is easy to read and navigate. Please read the sections below to understand how we collect, use, share, and safeguard your information in order to offer you the most seamless vehicle and energy experience imaginable.

Privacy From Day One

To protect your privacy from the moment you connect with Star Service and Study Abroad, SSSA does not associate your identity or account with outside parties by default. As a result, no one but you would have knowledge of your activities. We are also committed to only share your personal data when needed to operate or service your product, or we will ask for your permission.

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor's email and a username will be stored on the server.

Personal information about an individual may include the following:

  • Name

  • Address

  • Email

  • Phone number

  • Age

  • Birthdays

  • Sex

  • Marital status

  • Race

  • Nationality

  • Religious beliefs

How We May Use Your Information

We may use the information we collect to:

  1. Communicate with you

  2. Fulfill our products and services

  3. Improve and enhance development of our products and services


This includes contacting you to advise you of important safety-related information, to notify first responders in the event of an accident involving you, present products and offers tailored to you, or to respond to your inquiries and fulfill your requests for product information, SSSA Updates, and other events. 

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

When you contact us for information or make a purchase, we may use the data collected for a variety of purposes. Below are examples of what we may use your personal data for in delivering the most seamless vehicle and energy experience imaginable.

Communicate with you
  • To respond to your inquiries and fulfill your requests

  • To offer you information on contests, events, and promotions and to administer these activities

  • To share administrative information with you, such as changes to our terms, conditions, and policies

  • For educational and awareness purposes on topics that interest you

  • To advise you of important safety-related information related to your involvement in SSSA programs

  • To conduct research, surveys, and obtain your feedback

 
Fulfill our products and services
  • To complete your purchase of services, and have your order processed

  • To process your payment for a product or service

  • To process, assist and provide related customer support

  • To understand, triage, and fix issues or concerns with products and services

 
Improve and enhance development of our products and services
  • To conduct research, develop and promote new products and services, and to improve or modify our existing services

  • To analyze and improve the safety and security of our products and services

  • For business purposes such as data analytics, audits, fraud monitoring and prevention, business planning, determining effectiveness of campaigns, reporting, and forecasting

 
Other circumstances
  • To fulfill contractual obligations with third parties, agents and affiliates

  • To analyze, reconstruct, investigate or otherwise determine the cause of a vehicle-related incident or accident

  • To comply with legal obligations, law enforcement, and other government requests

  • To establish, exercise, or defend legal claims

  • As otherwise permitted or directed by you

 

SSSA retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Notice, in our service-specific notices, or as required by law. The criteria for determining data retention may include consideration of its use, our relationship with you, whether there is an existing contract for services, whether you have provided your consent, or if there is a legal requirement to retain certain data. We carefully examine whether it is necessary to retain the personal data collected and work to ensure that the data is retained for the shortest period possible.

When we process personal data about you, we do so with your consent and/or as required to provide the products or services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems, products and our customers, or fulfill other legitimate interests of SSSA as described in this section. We do not share information that personally identifies you with unaffiliated third parties for their marketing purposes unless you opt-in to that sharing.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by indicating so in an email to . You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

We may also use and disclose information about you if we believe in good faith that that the law requires it for purposes of security, fulfilling our legal obligations (such subpoenas or court orders), law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also share information about you, where there are legal grounds to do so, if we determine that disclosure is reasonably necessary to enforce our Terms of Use or protect our operations or customers. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, change of control, or sale we may transfer any personal data we collect to the relevant third party.

California Privacy Disclosure

California residents have a right to knowledge, access, and deletion of their personal data under the California Consumer Privacy Act. California residents also have a right to opt out of the sale of their personal data by a business and a right not to be discriminated against for exercising one of their California privacy rights. SSSA does not sell your personal data to anyone for any purpose, and does not discriminate in response to privacy rights requests.

 

SSSA provides disclosure of our data practices in this Privacy Notice. This includes what personal data is collected, the source of the personal data, and the purposes of use, as well as whether SSSA discloses that personal data and if so, the categories of third parties to whom it is disclosed. California residents who have purchased a SSSA product or service may exercise their rights directly or through an authorized agent by signing in to their SSSA account and making a data privacy request. If you are a California resident without a SSSA account and you or your authorized agent would like to exercise your privacy rights, requests may also be made by:

Emailing us at admin@starserviceandstudy.com

If you do not have a SSSA account, SSSA may ask you for information which we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with SSSA, but the specific information requested may differ depending on the circumstances of your request for your security and to protect privacy rights. If you request deletion of your personal data, please note, that we will both render certain personal data about you permanently unrecoverable and also de-identify certain personal data.

 

Protection of Personal Data

SSSA uses administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the data and the threats posed.  We also implement other appropriate technical and organizational measures to help safeguard and secure your personal data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure or compromised, please immediately notify us by using the contact information below.

This Notice does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which we may link to on this Notice. The inclusion of such a link does not imply endorsement of the linked site or service by us or by our affiliates, nor does it imply an affiliation with the third party. Additionally, we are not responsible for the collection, use, or disclosure policies and practices (including the data security practices) of other organizations, such as any other app developer, app provider, social media platform provider, operating system provider, or wireless service provider, including any information you disclose to other organizations through or in connection with our software applications or social media pages. In addition, our products and services are not directed to individuals under the age of sixteen, and we request that such individuals not provide any information to SSSA.

 

International Transfers

SSSA is a global company, and we operate internationally. By making a purchase or otherwise submitting your personal data to us, your information may be transferred to SSSA in the United States and countries other than your place of residence or in which the information was originally collected. For example, where we have facilities or in which we engage service providers. SSSA complies with laws on the transfer of personal data between countries to help ensure your data is protected as described in this Notice, wherever it may be.

We may rely on various legal grounds to collect, use, and otherwise process your information, including: your consent; that the information is necessary for the performance of a contract with you; to comply with a legal obligation; to protect your, or someone else’s vital interests; or for a legitimate interest that is balanced against your rights and interests. These legitimate interests may include SSSA’s interest in improving its products and services, enhancing safety and security, protecting SSSA or its business partners against wrongful conduct, and responding to customer inquiries and claims. Where applicable, we will inform you whether and why we need certain information from you, for example, whether we need the information to fulfill a legal or contractual requirement and what the consequences are of not providing the information.

 

Updates to this Notice

This Notice sets out the essential details relating to your personal data relationship with SSSA. From time to time, we may develop new capabilities, features, or offer additional services which may require we make material changes to this Notice. When we do, we’ll let you know by revising the date this Notice was last updated on our website. Other times, we may provide you with additional notice (such as an email) with more information about the revisions. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Notice and become effective when we post it on our website.

 

Privacy Questions

For privacy questions or comments, to opt out from certain services, or to submit a data privacy request, please contact us at admin@starserviceandstudy.com

Updated  February 2022

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